menu

Privacy policy

Unless otherwise provided below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obligated to provide the data. Failure to deploy has no consequences. This applies only to the extent that no other indication is given in the subsequent processing operations.
"Personal Data" means any information relating to an identified or identifiable natural person.

Server logfiles

You can visit our websites without giving any personal information.

Every time you access our website, usage data is transmitted to us or to our web host /IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of the retrieval, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Article 6 (1) lit. f DSGVO out of our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.

Contact

Responsible
Contact us on request. The contact details of the data controller can be found in our imprint.

Initiative contact of the customer by e-mail
If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing is used to process and respond to your contact request.
If the contact of the implementation serves pre-contractual measures (e.g. advice in case of purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Article 6 (1) lit. f DSGVO.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6 (1) lit. f DSGVO out of our overriding legitimate interest in processing and answering your request. In this case, for reasons arising from your particular situation, you have the right at any time to comply with Article 6 (1) lit. f DSGVO-based processing of your personal data in your area.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact template
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The purpose of data processing is to contact us. By submitting your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Article 6 (1) lit. f DSGVO with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. We only use your e-mail address to process your request. Your data will then be deleted if you have not consented to further processing and use.

Customer account       Orders

Account
When opening a customer account, we collect your personal data to the extent indicated therein. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Article 6 (1) lit. f DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted.

Collection, processing and disclosure of personal data on orders

When ordering, we only collect and process your personal data insofar as this is necessary for the fulfillment and processing of your order as well as for the processing of your enquiries. The provision of the data is necessary for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing is carried out on the basis of Article 6 (1) lit. f DSGVO and is required for the performance of a contract with you.

Your data is passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers that you have chosen. In all cases, we strictly comply with the legal requirements. The scope of the data transfer is limited to a minimum.


Shipping service providers         Merchandise management

Disclosure of the e-mail address to shipping companies for information about the shipping status
We will pass on your e-mail address to the transport company as part of the contract processing, provided that you have expressly agreed to this during the ordering process. The purpose of the transfer is to inform you by e-mail about the shipping status. The processing is carried out on the basis of Article 6 (1) lit. f DSGVO with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of the consent until the revocation.

Use of an external inventory management system
We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected during the order will be transmitted to
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven


Payment

Using PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. These can be found under https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is re-accessed.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before setting cookies and decide on the acceptance individually as well as prevent the storage of cookies and transmission of the data contained. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to the full extent.

You can find out how to manage cookies with the most important browsers (including deactivation) under the following links:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Insofar as no other information is provided below in the data protection declaration, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies allow our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The processing is carried out on the basis of Article 6 (1) lit. f DSGVO out of our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.

You have the right to use Article 6 (1) lit. f DSGVO of the year at any time for reasons arising from your particular situation. f GDPR-based processing of your personal data in your area.


Analysis Advertising Tracking Affiliate

Using Google Analytics
We use the Google Analytics web analytics service from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for the processing of your data and compliance with applicable data protection laws.
The purpose of data processing is to analyse this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The following information may be collected: IP address, date and time of page access, click path, information about the browser you use and the device you are using, pages visited, referrer URL (website through which you accessed our website), location data, purchase activities. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels that enable an analysis of your use of the website. The information generated by this about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is enabled on this website. This will shorten your IP address from Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Google has certified itself under the US-EU Privacy Shield Agreement, pledging to comply with European privacy policies.
The data processing, in particular the setting of cookies, takes place on the basis of Article 6 (1) lit. f DSGVO out of our legitimate interest in the needs-based and targeted design of the website. You have the right, for reasons arising from your particular situation, to object at any time to these processing of personal data relating to you, based on Article 6 (1) lit. f DSGVO.
You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices you use to make it work comprehensively. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie is set: Disable Google Analytics
For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.


Using Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for the processing of your data and compliance with applicable data protection laws.
When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies are limited in validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page. Each Google Ads customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of Ads customers.
The information obtained using the conversion cookie is used for the purpose of creating conversion statistics. We find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transferred to the United States. Google has certified itself under the US-EU Privacy Shield Agreement, pledging to comply with European privacy policies.
The data processing, in particular the setting of cookies, takes place on the basis of Article 6 (1) lit. f DSGVO out of our legitimate interest to target the site visitors with interest-based advertising. You have the right, for reasons arising from your particular situation, to object at any time to these processing of personal data relating to you, based on Article 6 (1) lit. f DSGVO.
You can turn off personalized advertising for you in Google's advertising settings. For instructions, see https://support.google.com/ads/answer/2662922?hl=de
Alternatively, you can prevent the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative under https://www.networkadvertising.org/choices/ and implementing the further information on opt-out mentioned therein. They are then not included in the conversion tracking statistics.
For more information and Google's privacy policy, please visit: https://www.google.de/policies/privacy/

Using the ADCELL Partner Program
We use the partner program "ADCELL" of Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin; "ADCELL").
When you click on a partner link ad, ADCELL puts a conversion tracking cookie on your computer. The cookies serve the purpose of correct billing within the framework of the partner program by recording the success of an advertising medium. Cookies will detect that you have clicked on the ad and the origin of the order can be traced to the advertiser. ADCELL also uses so-called tracking pixels. This allows information such as visitor traffic on the pages to be evaluated.
The information generated by cookies and tracking pixels about the use of this website (including the IP address) and delivery of advertising formats is transmitted to an ADCELL server and stored there. Among other things, ADCELL can recognize that the partner link has been clicked on this website. ADCELL may, under certain circumstances, pass on this (anonymised) information to contractual partners, but data such as the IP address will not be merged with other stored data.
The data processing, in particular the setting of cookies, takes place on the basis of Article 6 (1) lit. f DSGVO from our overriding legitimate interest in measuring the success of partner advertising and the associated correct settlement of commissions within the framework of the partner program. You have the right, for reasons arising from your particular situation, to object at any time to these processing of personal data relating to you, based on Article 6 (1) lit. f DSGVO.
You can disable tracking by ADCELL here https://www.adcell.de/datenschutz. They are then not included in the conversion tracking statistics.
You can prevent the storage of cookies by selecting appropriate technical settings of your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent.

Plug-ins and miscellaneous

Using Google Tag Manager
We use the Google Tag Manager of Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for the processing of your data and compliance with applicable data protection laws.
This application manages JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The purpose of data processing is to design and optimize our website according to your needs.
The Google Tag Manager itself does not store cookies or process personal data. However, it allows for the triggering of further tags that can collect and process personal data.
Further information on terms of use and data protection can be found here.


Affected rights and storage time

Duration of storage
After completion of the contract, the data will be stored first for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the expiry of the deadline, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you are entitled to the following rights under Articles 15 to 20 DSGVO: right of access, rectification, deletion, restriction of processing, data portability.
In addition, under Article 21 (1) DSGVO, you have the right to object to the processing based on Article 6 (1) f DSGVO and to processing for the purpose of direct marketing.

Right to complain to the supervisory authority
Pursuant to Article 77 DSGVO, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object
If the personal data processing listed here is based on our legitimate interest under Art. 6 (1) f DSGVO, you have the right to object to these processing operations at any time with effect for the future for reasons arising from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated, unless we can prove compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If the personal data processing is carried out for the purpose of direct marketing, you can object to this processing at any time by notifying us. After objections, we will terminate the processing of the data concerned for the purpose of direct marketing.

last update: 23/10/2019